Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BCC and Banksys on 29/03/2026 between 03:00 and 05:00 CEST.
We confirm that as of 05:00 CEST on 29/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Posted Mar 29, 2026 - 05:57 CEST
Identified
We would like to inform you about an ongoing issue with BCC and Banksys transaction processing as from 03:00 CEST on 29/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Posted Mar 29, 2026 - 05:02 CEST
This incident affected: Payment integrations (Direct Server to server API, Direct Client API, Direct Hosted Payment Pages, Direct Hosted Tokenization Pages, Worldline Batch transaction processing, Worldline e-Terminal, Worldline Ecommerce Payment Pages, Worldline DirectLink API's, Worldline FlexCheckout).