In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Please be informed that an update will take place to the TEST & Archives databases on 18/03/2026, between 14:30 and 15:30 CET.
Impact on your TEST account:
The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions. Posted on
Mar 04, 2026 - 08:48 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our TEST environment.
Therefore, we plan a maintenance activity which will take place in our TEST database on 24/03/2026 between 03:00 and 04:30 CET.
Impact on your TEST account:
The TEST environment might encounter slight interruptions expected to last less than a minute.
During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed.
Please don't hesitate to contact us in case you have any questions.
Thank you for your understanding and we apologize for any inconvenience caused. Posted on
Mar 10, 2026 - 12:51 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Therefore, we plan an update of our PRODUCTION database on 26/03/2026, between 05:30 and 06:30 CET.
Impact on your PRODUCTION account:
The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions. Posted on
Mar 12, 2026 - 08:17 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldpay on 09/03/2026 between 14:31 and 15:00 CET.
We confirm that as of 15:00 CET on 09/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 9, 15:31 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay between 06/03/2026 23:00 and 07/03/2026 00:36 CET.
We confirm that as of 07/03/2026 00:36 CET, normal service has been resumed and your customers will now be able to make payments normally.
We also confirm that the issue has an external responsibility (independent of Worldline).
Mar 9, 08:53 CET
Monitoring -
Please be informed that the technical interruption impacting WorldPay transactions processing is still ongoing.
We are in contact with the responsible external party and will update you as soon as the activity is restored to normal.
Mar 7, 00:38 CET
Identified -
We would like to inform you about an ongoing issue with WorldPay transaction processing as from 23:00 CET on 06/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 6, 23:56 CET
Resolved -
We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 23:10 05/03/2026 and 03:35 CET 06/03/2026.
All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.
The service has been restored to normal operating conditions.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Mar 6, 08:00 CET
Investigating -
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 23:10 CET.
Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Mar 5, 00:00 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make Bancontact payments online via Worldline Acquiring on 05/03/2026 between 03:46 and 09:45 CET.
We confirm that a workaround has been implemented by Worldline acquiring team and as of 09:45 CET on 05/03/2026, normal service has been resumed. Your customers are now able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 5, 14:31 CET
Monitoring -
We would like to inform you that a fix has been implemented, and we are actively monitoring the situation to ensure full resolution.
An update will be provided shortly.
We apologise for any inconvenience caused.
Mar 5, 11:26 CET
Update -
We are continuing to work on a fix for this issue.
Mar 5, 09:20 CET
Update -
Please note that the service interruption with the processing of Bancontact and Worldline Acquiring transactions is still ongoing and new impact waves have been observed.
Worldline technical experts keep investigating the situation with the highest priority.
Thank you for your patience and we sincerely apologise for any potential inconvenience.
Update will follow upon outcome of our further investigation.
Mar 5, 09:19 CET
Identified -
We would like to inform you about an ongoing issue with Worldline Blue transaction processing as from 03:46 CET on 05/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 5, 08:26 CET
Completed -
The scheduled maintenance has been completed.
Mar 5, 07:00 CET
Scheduled -
Please be informed that the maintenance at Worldline in the PRODUCTION environment, originally scheduled for 26/02/2026, has been POSTPONED.
The maintenance will now take place on 04/03/2026 between 18:00 and 05/03/2026 07:00 CET.
Impact on your PRODUCTION account:
The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
Please don't hesitate to contact us in case you have any questions.
Feb 25, 09:11 CET
Completed -
The scheduled maintenance has been completed.
Mar 4, 17:00 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 04/03/2026 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.
Please forward this information to your technical department.
Feb 18, 08:46 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 02/03/2026 between 16:40 and 18:35 CET.
We confirm that as of 18:35 CET on 02/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 3, 09:12 CET
Completed -
The scheduled maintenance has been completed.
Mar 3, 07:30 CET
Scheduled -
Please be informed that the maintenance at Worldline in the PRODUCTION environment, originally scheduled for 24/02/2026, has been POSTPONED.
The maintenance will now take place on 03/03/2026 between 06:30 AM and 07:30 CET.
During the indicated period, your customers may experience slight interruptions with performing online transactions .Our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and completed.
There is no action nor change required from your side.
Thank you for your understanding and we apologise for any inconvenience caused.
Feb 23, 11:12 CET
Completed -
The scheduled maintenance has been completed.
Mar 2, 17:00 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 02/03/2026 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.
Please forward this information to your technical department.
Feb 16, 08:59 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay on 02/03/2026 between 00:40 and 04:30 CET.
We confirm that as of 04:30 CET Today, (02/03/2026), normal service has been resumed and your customers will now be able to make payments normally.
We also confirm that the issue has an external responsibility (independent of Worldline).
Mar 2, 08:44 CET
Identified -
We would like to inform you about an ongoing issue with WorldPay transaction processing as from 00:40 CET on 02/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 2, 02:01 CET
Resolved -
Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 27/02/2026 between 23:00 and 23:28 CET.
We confirm that as of 23:28 CET on 27/02/2026, normal service has been resumed and your customers will now be able to make payments normally.
We also confirm that the issue has an external responsibility (independent of Worldline).
Feb 27, 23:53 CET
Identified -
Please be informed that due to an ongoing technical issue on 27-feb-2026 since 23:00 CET, some of your transactions may be set to an incomplete or invalid status.
We are investigating the situation with the highest priority.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Feb 27, 23:39 CET