All Systems Operational

Uptime over the past 90 days. View historical uptime.
Acquiring solutions Operational
AIB Operational
ANZ Bank Operational
Arkea Operational
Aurora Operational
Banque Postale Operational
Bambora Operational
Banco Sabadell Operational
Banque Populaire, Caisse d'Epargne, BRED Operational
Barclays Operational
BBVA Operational
BNG Bank Operational
BNL Positivity Operational
BNP Paribas Operational
Caisse d’Epargne Operational
Caixa Catalunya Operational
Card Complete Operational
Carrefour Banque Operational
Cielo Operational
CMI Operational
Crédit du Nord Operational
Chase Paymentech Operational
Crédit Agricole Operational
Crédit Mutuel, CIC, BECM Operational
COFIDIS Operational
Cofinoga Operational
Elavon Operational
Europabank Operational
European Merchant Services (EMS) Operational
Evo Payments Operational
First Data (Merchant Solutions) Operational
Global Payments Operational
HSBC Operational
Ikano Operational
Intersolve Operational
ING Operational
JCB Operational
La Caixa Operational
La Poste France Operational
LCL Operational
Limonetik Operational
Lloyd Operational
M&S Bank Operational
Nexi (Concardis) Operational
Nexi Operational
PAYONE Operational
Paysquare BV Operational
PostFinance Operational
Redsys Operational
Santander Operational
SBSA Operational
SIX Payment Services Operational
Société Générale Operational
Teller (Nets) Operational
Trésor Public - Banque de France Operational
Unicre Operational
UOB Operational
Westpac Operational
Worldline Operational
WorldPay Operational
Worldline Fraud expert service Operational
Portals & reporting Operational
Back Office Ogone Operational
e-Portal Operational
SMB Merchant Portal Operational
MyPerformance Operational
Financial clearing and settlement service (Collect) Operational
Direct Support Site (https://docs.direct.worldline-solutions.com/) Operational
Legacy Support Site (https://support.legacy.worldline-solutions.com/) Operational
Payment methods solutions Operational
AIRPLUS Operational
AliPay Operational
American Express Operational
Apple Pay Operational
Bancontact Operational
Belfius Direct Net Operational
Bizum Operational
Carte bancaire Operational
CBC / KBC Online Operational
Cetelem Operational
Diners Club Operational
DISCOVER Operational
EPS Operational
Facilipay Operational
Gift Cards Operational
Giropay Operational
iDEAL Operational
ING Home'Pay Operational
JCB Operational
Klarna Operational
Maestro Operational
M&S Budget Card Operational
M&S Charge Card Operational
M&S Credit Card Operational
M&S Debit Card Operational
Mastercard Operational
Multibanco Operational
PassES Operational
PayPal Operational
Paysafecard Operational
PostFinance E-finance Operational
PostFinance Card Operational
SEPA Direct Debit Operational
Sofinco Operational
Spirit Of Cadeau Operational
TWINT Operational
VISA Operational
Payment integrations Operational
Direct Server to server API Operational
Direct Client API Operational
Direct Hosted Payment Pages Operational
Direct Hosted Tokenization Pages Operational
Worldline Batch transaction processing Operational
Worldline e-Terminal Operational
Worldline Ecommerce Payment Pages Operational
Worldline DirectLink API's Operational
Worldline FlexCheckout Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance at Worldline: No impact foreseen Oct 14, 2026 08:00-10:00 CEST

Please be informed about a maintenance planned at Worldline.

The maintenance activities will take place in one of our datacenters on 14/10/2026 between 08:00 and 10:00 CEST.

There is no impact foreseen in the PRODUCTION environment.

The maintenance will not affect payments processing and there is no action nor change required from your side.

Our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and completed.

Thank you for your understanding.
Posted on Sep 30, 2026 - 08:31 CEST

Update of our TEST & Archives database on 21/10/2026 Oct 21, 2026 14:30-15:30 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Please be informed that an update will take place to the TEST & Archives databases on 21/10/2026, between 14:30 and 15:30 CEST.

Impact on your TEST account:

The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.
Posted on Oct 07, 2026 - 09:02 CEST

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Oct 5, 17:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 05/10/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Sep 21, 10:57 CEST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Update of our PRODUCTION database on 01/10/2026
Completed - The scheduled maintenance has been completed.
Oct 1, 06:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:30 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Therefore, we plan an update of our PRODUCTION database on 01/10/2026, between 05:30 and 06:30 CEST.

Impact on your PRODUCTION account:

The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.
Sep 17, 10:14 CEST

Sep 30, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 30/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Sep 16, 08:14 CEST

Sep 29, 2026

Service interruption with Redsys
Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Redsys on 29/09/2026 between 07:03 and 13:27 CEST.

We confirm that as of 13:27 CEST on 29/09/2026, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.
Sep 29, 15:10 CEST
Identified - We would like to inform you about an ongoing issue with Redsys transaction processing as from 07:03 CEST on 29/09/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.
Sep 29, 13:21 CEST
Update of our TEST database on 29/09/2026
Completed - The scheduled maintenance has been completed.
Sep 29, 04:30 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our TEST environment.

Therefore, we plan a maintenance activity which will take place in our TEST database on 29/09/2026 between 03:00 and 04:30 CEST.

Impact on your TEST account:

The TEST environment might encounter slight interruptions expected to last less than a minute.

During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed.

Please don't hesitate to contact us in case you have any questions.

Thank you for your understanding and we apologize for any inconvenience caused.
Sep 15, 08:51 CEST

Sep 28, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Sep 28, 17:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 28/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Sep 14, 09:36 CEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Worldline Payment Platform perturbation
Resolved - Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status.

We confirm that as of 8:33PM CEST on 26/09/2026, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.
Sep 26, 21:03 CEST
Identified - We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Sep 26, 20:12 CEST

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Sep 23, 17:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 23/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Sep 9, 09:42 CEST
Update of our TEST & Archives database on 23/09/2026
Completed - The scheduled maintenance has been completed.
Sep 23, 15:30 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Please be informed that an update will take place to the TEST & Archives databases on 23/09/2026, between 14:30 and 15:30 CEST.

Impact on your TEST account:

The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.
Sep 9, 09:44 CEST
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