In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 21/07/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department. Posted on
Jul 07, 2026 - 11:43 CEST
Resolved -
Please be informed that a perturbation impacting 3-D Secure authentication occurred Today, (08/07/2026) between 08:50 and 12:05 CEST.
As a result, during this time frame, some of your customers may have received an error message and their transaction treated may have ended in a status 0 (incomplete/invalid).
Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure.
We also confirm that the issue has an external responsibility (independent of Worldline).
Jul 8, 13:02 CEST
Identified -
We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 08:50 CEST (08/07/2026).
This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.
A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.
We confirm the issue has an external responsibility (independent of Worldline).
Jul 8, 12:25 CEST
Resolved -
This is an update regarding the issue with delayed settlements for La Poste France transactions.
We confirm that the issue has been fully resolved.
All the affected transactions have been successfully resubmitted and processed.
Jul 8, 11:03 CEST
Update -
As we have already informed you, our systems have detected that the La Poste France transaction settlement file dated from 02/06/2026 (with transactions dated from 01/06/2026) has been rejected by the acquirer.
Most of the transactions were successfully resubmitted to the acquirer on Thursday, 04/06/2026. However, some of the resubmitted transactions might have been processed twice. We are working closely with the acquirer to resolve it, so that all double settlements are adjusted and corrected accordingly.
Thank you for your patience and we apologise for any inconvenience caused.
Jun 10, 11:18 CEST
Monitoring -
As we have already informed you, our systems have detected that the La Poste France transaction settlement file dated from 02/06/2026 (with transactions dated from 01/06/2026) has been rejected by the acquirer.
We are happy to confirm that most of the transactions were successfully resubmitted to the acquirer today (04/06/2026).
The proceeds of the transactions involved will be credited to your account 2 days later than usual.
The limited number of remaining transactions will be reposted and processed by the acquirer in the following days.
We apologise for any inconvenience caused.
Jun 4, 16:06 CEST
Identified -
Our systems have detected that the La Poste France transactions starting from 01/06/2026 have not been settled correctly.
Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.
A dedicated team has been deployed to investigate the situation as a matter of urgency.
We will update you as soon as more information becomes available.
We regret any potential inconvenience and appreciate your understanding and patience.
Jun 2, 10:08 CEST
Resolved -
On 7 July 2026 at approximately 16:00 CEST, Worldline experienced a disruption in one of its datacenters, affecting a limited number of merchants in some countries in Europe.
As a result, an increase of transactions processing time was observed and some payment transactions may have been rejected between 15:53 and 17:20 CEST.
Our teams identified the root cause and have resolved the issue. We continue to closely monitor the situation to ensure full service stability.
We remain fully committed to supporting our customers and partners.
Jul 7, 17:55 CEST
Identified -
We would like to inform you that we have detected an anomaly that may lead to a disruption in the processing of online transactions on the Worldline platform.
Our technical experts are investigating the situation as a matter of priority.
We will provide you with an update as soon as possible.
We regret any inconvenience this may cause and thank you for your patience.
Jul 7, 16:37 CEST
Completed -
The scheduled maintenance has been completed.
Jul 6, 17:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 06/07/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Jun 22, 11:08 CEST
Resolved -
Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 13:06 CEST (29/06/2026).
We are pleased to announce that the system returned to normal operating conditions at 14:18 CEST on 03/07/2026.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Jul 3, 15:14 CEST
Identified -
We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Jul 1, 18:23 CEST
Completed -
The scheduled maintenance has been completed.
Jul 2, 08:00 CEST
Update -
Please be informed that the maintenance at Worldline in the PRODUCTION environment, originally scheduled for 24/06/2026, has been POSTPONED.
The maintenance will now take place between 01/07/2026 20:00 CEST and 02/07/2026 at 08:00 CEST.
Thank you for your understanding and we apologise for any inconvenience caused.
Jun 11, 08:15 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment.
Therefore, we plan a maintenance activity which will take place in our PRODUCTION database on 24/06/2026 between 03:00 and 04:30 CEST.
Impact on your PRODUCTION account:
The PRODUCTION environment might encounter slight interruptions expected to last less than a minute.
During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed.
Please don't hesitate to contact us in case you have any questions.
Thank you for your understanding and we apologize for any inconvenience caused.
Jun 9, 16:59 CEST
Completed -
The scheduled maintenance has been completed.
Jul 1, 17:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 01/07/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Jun 17, 11:36 CEST
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDEAL on 29/06/2026 between 12:07 and 12:29 CEST.
We confirm that as of 12:29 CEST on 29/06/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Jun 29, 12:44 CEST
Completed -
The scheduled maintenance has been completed.
Jun 24, 17:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 08:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 24/06/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Jun 9, 17:08 CEST