In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 24/08/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department. Posted on
Aug 10, 2026 - 08:00 CEST
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 26/08/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department. Posted on
Aug 12, 2026 - 15:35 CEST
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Therefore, we plan an update of our PRODUCTION database on 27/08/2026, between 05:30 and 06:30 CEST.
Impact on your PRODUCTION account:
The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions. Posted on
Aug 13, 2026 - 12:40 CEST
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 31/08/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department. Posted on
Aug 17, 2026 - 13:09 CEST
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 02/09/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department. Posted on
Aug 19, 2026 - 11:30 CEST
Completed -
The scheduled maintenance has been completed.
Aug 19, 15:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 14:30 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Please be informed that an update will take place to the TEST & Archives databases on 19/08/2026, between 14:30 and 15:30 CEST.
Impact on your TEST account:
The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions.
Aug 5, 09:53 CEST
Completed -
The scheduled maintenance has been completed.
Aug 18, 17:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 18/08/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Aug 4, 10:12 CEST
Resolved -
We have informed you earlier about a perturbation on our Worldline Global Online Pay platform on 16/08/2026 as of 23:00 CEST.
Following thorough investigation performed by our technical experts, we confirm that the perturbation was isolated and limited in scope, affecting only one of our merchants. Thus, you can ignore communications regarding this disruption.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Aug 17, 09:11 CEST
Identified -
Due to a technical issue on 16/08/2026 since 23:00 CEST, some of your transactions may have been set to an uncertain status.
We are investigating the situation with the highest priority. An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Aug 17, 00:24 CEST
Resolved -
Please be informed that due to a technical issue, some of your customers might have noticed a missing reference to Bancontact payments between 03/08/2026 12:26 and 11/08/2026 18:40 CEST. We confirm that the normal service has been resumed.
Please note that this situation caused no financial impact on your business. Bancontact transactions have been processed normally, only transaction references might have been missing.
We regret the situation and any potential inconvenience.
Aug 12, 09:28 CEST
Update -
We would like to inform you that the issue with Bancontact transaction processing, which started at 12:29 CEST on 03/08/2026, is still ongoing.
We are currently testing possible solutions. An update will be provided shortly.
We appreciate your understanding of the matter.
Aug 11, 10:01 CEST
Update -
We would like to inform you that the issue with Bancontact transaction processing, which started at 12:29 CEST on 03/08/2026, is still ongoing.
We are investigating the situation with the highest priority to fix it as soon as possible. An update will be provided shortly.
We appreciate your understanding of the matter.
Aug 10, 12:04 CEST
Identified -
We would like to inform you about an ongoing issue with Bancontact transaction processing as from 12:29 CEST on 03/08/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Aug 7, 13:01 CEST
Completed -
The scheduled maintenance has been completed.
Aug 10, 17:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 10/08/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Jul 27, 08:00 CEST
Resolved -
Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 10/08/2026 between 12:17 CEST and 14:24 CEST.
We confirm that as of 14:24 CEST on 10/08/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Aug 10, 15:41 CEST
Identified -
Please be informed that due to an ongoing technical issue on 10/08/2026 since 12:17 CEST, some of your transactions may be set to an incomplete or invalid status.
We are investigating the situation with the highest priority.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Aug 10, 14:33 CEST