Delayed settlements for PostFinance transactions

Incident Report for Worldline WLOP

Resolved

Our systems have detected that the PostFinance transaction settlement file dated from 23/01/2026, 17:00 CET has been rejected.

We confirm that the settlement has been successfully resubmitted to the acquirer on 11/02/2026.

The proceeds of the transactions involved will be credited to your account later than usual.

We regret the situation and any potential inconvenience.
Posted Feb 11, 2026 - 10:22 CET

Identified

Our systems have detected that the PostFinance transactions starting from 23/01/2026, 17:00 CET have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.
Posted Jan 26, 2026 - 09:21 CET
This incident affected: Acquiring solutions (PostFinance).
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