Service interruption with Trésor Public

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Trésor Public on 04/09/2026 between 10:59 and 11:18 CEST.

We confirm that as of 11:18 CEST on 04/06/2026, normal service has been resumed and your customers will now be able to make payments normally.

We confirm that the issue has an external responsibility (independent of Worldline).

Posted Sep 04, 2026 - 11:39 CEST

Identified

We would like to inform you about an ongoing issue with Trésor Public transaction processing as from 10:59 CEST on 04/09/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We confirm that the issue has an external responsibility (independent of Worldline).

Posted Sep 04, 2026 - 11:23 CEST

This incident affected: Acquiring solutions (Trésor Public - Banque de France).