Update
To ensure our online payment platform remains secure, reliable, and innovative, we periodically update our test and production environments with the latest security enhancements.
Therefore, we wish to inform you that the upcoming maintenance at Worldline’s PRODUCTION environment, originally planned to take place between 14/10/2025 and 16/10/2025 has been POSTPONED. The maintenances activities will now take place between 21/10/2025 and 23/10/2025. The maintenances will be daily executed between 07:00 and 08:00 CEST. The monitoring window will be between 07:00 CEST on 21/10/2025 and 10:00 CEST on 23/10/2025.
During the indicated windows, customers may experience minor interruptions in connection to the payment systems. Our team of experts will be closely monitoring the environment throughout the entire maintenance window to ensure a smooth process.
We confirm that our team will monitor service health and confirm successful completion. We will also notify you of any issues.
Posted Oct 03, 2025 - 08:58 CEST
Scheduled
To ensure our online payment platform remains secure, reliable, and innovative, we periodically update our test and production environments with the latest security enhancements.
Therefore, we wish to inform you about upcoming maintenance at Worldline’s PRODUCTION environment, planned to take place between 14/10/2025 and 16/10/202. The maintenances will be daily executed between 07:00 and 08:00 CEST. The monitoring window will be between 07:00 CEST on 14/10/2025 and 10:00 CEST on 16/10/2025.
During the indicated windows, customers may experience minor interruptions in connection to the payment systems. Our team of experts will be closely monitoring the environment throughout the entire maintenance window to ensure a smooth process.
We confirm that our team will monitor service health and confirm successful completion. We will also notify you of any issues.
Thank you for your understanding.
Posted Sep 30, 2025 - 12:41 CEST
This scheduled maintenance affects: Payment methods solutions (AIRPLUS, AliPay, American Express, Apple Pay, Bancontact, Belfius Direct Net, Carte bancaire, CBC / KBC Online, Cetelem, Diners Club, DISCOVER, EPS, Facilipay, Gift Cards, Giropay, iDEAL, ING Home'Pay, JCB, Klarna, Maestro, M&S Budget Card, M&S Charge Card, M&S Credit Card, M&S Debit Card, Mastercard, Multibanco, PassES, PayPal, Paysafecard, PostFinance E-finance, PostFinance Card, SEPA Direct Debit, Sofinco, SOFORT Banking, Spirit Of Cadeau, TWINT, VISA), Acquiring solutions (AIB, ANZ Bank, Arkea, Aurora, Banque Postale, Bambora, Banco Sabadell, Banque Populaire, Caisse d'Epargne, BRED, Barclays, BBVA, BNG Bank, BNL Positivity, BNP Paribas, BS Payone, Caisse d’Epargne, Caixa Catalunya, Card Complete, Carrefour Banque, Cielo, CMI, Crédit du Nord, Chase Paymentech, Crédit Agricole, Crédit Mutuel, CIC, BECM, COFIDIS, Cofinoga, Concardis, Elavon, Europabank, European Merchant Services (EMS), Evo Payments, First Data (Merchant Solutions), Global Payments, HSBC, Ikano, Intersolve, ING, JCB, La Caixa, La Poste, LCL, Limonetik, Lloyd, M&S Bank, Nexi, Paysquare BV, PostFinance, Redsys, Santander, SBSA, SIX Payment Services, Société Générale, Teller (Nets), Trésor Public - Banque de France, Unicre, UOB, Westpac, Wirecard AG, Worldline, WorldPay), Payment integrations (Direct Server to server API, Direct Client API, Direct Hosted Payment Pages, Direct Hosted Tokenization Pages, Worldline Batch transaction processing, Worldline e-Terminal, Worldline Ecommerce Payment Pages, Worldline DirectLink API's, Worldline FlexCheckout), Portals & reporting (SMB Merchant Portal, Back Office Ogone, MyPerformance, Financial clearing and settlement service (Collect), Support Site (https://epayments-support.ingenico.com/), e-Portal), and Worldline Fraud expert service.