Service interruption with Klarna

Incident Report for Worldline (WLOP)

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Klarna on 26/06/2025 between 10:48 and 15:32 CEST.

We confirm that as of 15:32 CEST on 26/06/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Posted Jun 26, 2025 - 16:25 CEST

Identified

We would like to inform you about an ongoing issue with Klarna transaction processing as from 10:48 CEST on 26/06/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Posted Jun 26, 2025 - 15:04 CEST

This incident affected: Payment methods solutions (Klarna).