Delayed settlements for Crédit Mutuel transactions

Incident Report for Worldline WLOP

Resolved

Our systems have detected that the Crédit Mutuel transaction settlement file dated from 08/09/2026, 19:54 CEST has been rejected.

We confirm that the settlement has been successfully resubmitted to the acquirer on 09/09/2026.

The proceeds of the transactions involved will be credited to your account 1 day later than usual.

We regret the situation and any potential inconvenience.
Posted Sep 10, 2026 - 08:06 CEST

Identified

Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.
Posted Sep 09, 2026 - 09:00 CEST
This incident affected: Acquiring solutions (Crédit Mutuel, CIC, BECM).