Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact on 30/03/2026 between 02:15 and 08:30 CEST.
We confirm that as of 08:30 CEST Today, (30/03/2026), normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Posted Mar 30, 2026 - 09:28 CEST
Update
We are continuing to work on a fix for this issue.
Posted Mar 30, 2026 - 07:23 CEST
Identified
We would like to inform you about an ongoing issue with Bancontact transaction processing as from 02:15 CEST on 30/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Posted Mar 30, 2026 - 07:21 CEST
This incident affected: Payment methods solutions (Bancontact).