Service interruption with Bancontact

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Today, (30/03/2026) between 11:56 and 12:42 CEST.

We confirm that as of 12:42 CEST on 30/03/2026, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Posted Mar 30, 2026 - 12:58 CEST

Identified

We would like to inform you about an ongoing issue with Bancontact transaction processing as from 11:56 CEST Today, (30/03/2026).

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Posted Mar 30, 2026 - 12:39 CEST

This incident affected: Payment methods solutions (Bancontact).