Service with iDeal restored

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 05/11/2025 between 18:19 and 18:32 CET.

We confirm that as of 18:32 CET on 05/11/2025, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

Posted Nov 06, 2025 - 10:22 CET

This incident affected: Payment methods solutions (iDEAL).