Service with Bancontact restored

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Yesterday, (23/11/2025) between 19:29 and 22:33 CET.

We confirm that as of 22:33 CET on 23/11/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Posted Nov 24, 2025 - 11:03 CET

This incident affected: Payment methods solutions (Bancontact).