Service interruption with PayPal

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via PayPal on 21/07/2025 between 09:27 and 11:58 CEST.

We confirm that as of 11:58 CEST on 21/07/2025, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

Posted Jul 21, 2025 - 15:11 CEST

Identified

We would like to inform you about an ongoing issue with PayPal transaction processing as from 09:27 CEST on 21/07/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Posted Jul 21, 2025 - 14:35 CEST

This incident affected: Payment methods solutions (PayPal).