Service interruption with PayPal

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via PayPal on 01/08/2025 between 14:27 and 15:50 CEST.

We confirm that as of 15:50 CEST on 01/08/2025, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

Posted Aug 01, 2025 - 17:08 CEST

Identified

We would like to inform you about an ongoing issue with PayPal transaction processing as from 14:27 CEST on 01/08/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Posted Aug 01, 2025 - 15:15 CEST

This incident affected: Payment methods solutions (PayPal).