Service interruption with BNP

Incident Report for Worldline WLOP

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BNP on 01/06/2026 between 12:45 and 13:50 CEST.

We confirm that as of 13:50 CEST on 01/06/2026, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

Posted Jun 01, 2026 - 14:07 CEST

Identified

We would like to inform you about an ongoing issue with BNP transaction processing as from 12:55 CEST on 01/06/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Posted Jun 01, 2026 - 13:09 CEST

This incident affected: Acquiring solutions (BNP Paribas).