Technical issue causing incomplete or invalid transactions

Incident Report for Worldline (WLOP)

Resolved

Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 08/05/2025 10:11 CEST and 09/05/2025 18:23 CEST.

We confirm that as of 18:23 CEST on 09/05/2025, normal service has been resumed, and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Posted May 12, 2025 - 12:15 CEST

This incident affected: Payment methods solutions (PayPal).