Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDEAL on 03/04/2025 between 15:12 and 15:39 CEST.
We confirm that as of 15:39 CEST on 03/04/2025, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Société Générale on 28/02/2025 between 05:40 CET and 12:27 CET.
We confirm that as of 12:27 CET on 28/02/2025, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
We also confirm that the issue has an external responsibility (independent of Worldline).
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Société Générale Today, (26/02/2025) between 08:28 and 09:35 CET.
We confirm that as of 09:35 CET Today, (26/02/2025), normal service has been resumed and your customers will now be able to make payments normally.
We also confirm that the issue has an external responsibility (independent of Worldline).