Please be informed that the previously announced maintenance at Worldline in the TEST environment, initially scheduled for 24/03/2026 between 03:00 and 04:30 CET, has been CANCELLED.
By this notification we wish to confirm that no related maintenance activities will take place during the above-mentioned timeframe.
Thank you for your understanding. Posted on
Mar 17, 2026 - 08:13 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Please be informed that an update will take place to the TEST & Archives databases on 15/04/2026, between 14:30 and 15:30 CEST.
Impact on your TEST account:
The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions. Posted on
Apr 01, 2026 - 08:05 CEST
Completed -
The scheduled maintenance has been completed.
Apr 1, 17:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 01/04/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Mar 18, 08:47 CET
Mar 31, 2026
Unresolved incident: Planned maintenance at Worldline for La Poste France: No impact foreseen.
Completed -
The scheduled maintenance has been completed.
Mar 30, 17:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 08:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 30/03/2026 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Mar 13, 14:43 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Today, (30/03/2026) between 11:56 and 12:42 CEST.
We confirm that as of 12:42 CEST on 30/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 30, 12:58 CEST
Identified -
We would like to inform you about an ongoing issue with Bancontact transaction processing as from 11:56 CEST Today, (30/03/2026).
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 30, 12:39 CEST
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact on 30/03/2026 between 02:15 and 08:30 CEST.
We confirm that as of 08:30 CEST Today, (30/03/2026), normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 30, 09:28 CEST
Update -
We are continuing to work on a fix for this issue.
Mar 30, 07:23 CEST
Identified -
We would like to inform you about an ongoing issue with Bancontact transaction processing as from 02:15 CEST on 30/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 30, 07:21 CEST
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BCC and Banksys on 29/03/2026 between 03:00 and 05:00 CEST.
We confirm that as of 05:00 CEST on 29/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 29, 05:57 CEST
Identified -
We would like to inform you about an ongoing issue with BCC and Banksys transaction processing as from 03:00 CEST on 29/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 29, 05:02 CEST
Completed -
The scheduled maintenance has been completed.
Mar 26, 17:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:00 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 26/03/2026 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.
Please forward this information to your technical department.
Mar 13, 14:38 CET
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:30 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Therefore, we plan an update of our PRODUCTION database on 26/03/2026, between 05:30 and 06:30 CET.
Impact on your PRODUCTION account:
The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions.
Mar 12, 08:17 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 25/03/2026 between 15:27 and 15:40 CET.
We confirm that as of 15:40 CET on 25/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 25, 16:10 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Maestro & ApplePay on 24/03/2026 between 02:32 and 13:30 CET.
We confirm that as of 13:30 CET on 24/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 24, 14:32 CET
Identified -
We would like to inform you about an ongoing issue with Maestro and ApplePay transaction processing as from 05:00 CEST Today, (24/03/2026).
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 24, 10:41 CET
Completed -
The scheduled maintenance has been completed.
Mar 24, 04:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:00 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our TEST environment.
Therefore, we plan a maintenance activity which will take place in our TEST database on 24/03/2026 between 03:00 and 04:30 CET.
Impact on your TEST account:
The TEST environment might encounter slight interruptions expected to last less than a minute.
During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed.
Please don't hesitate to contact us in case you have any questions.
Thank you for your understanding and we apologize for any inconvenience caused.
Mar 10, 12:51 CET